Forum Discussion
Authorized User vs Full Access
Please forward this complaint to the correct department. My son had issue with his cell phone and needed a new one while he was at college. After we struggled through the process and finall...
Hi Lauren. I have a similar situation. I am a member of a "friends and family plan" (not the primary). I would like to be able to purchase a new phone or accessory for MY OWN ACCOUNT with my own form of payment without affecting anybody else. What user status must I be in order to do this? How do I accomplish this? I almost missed out on a good deal from T-Mobile because I was getting the run around while on the phone with T-MO. Finally got the primary user to purchase for me. He will not always be available everytime I need to do something with MY account.
Hope you understand my situation.
Thanks
