Canceling a line

Please remove any personal info if you still have the option to edit your post.  

To SIM Unlock your device, your account and device must meet all if the SIM Unlock Policy requirements.

https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy

If it does, you need to contact Customer Care at 611 from your T-Mobile line or reach out to T-Mobile via DM on either Facebook or Twitter to verify you meet all of the requirements and request the SIM unlock, if processing the permanent SIM unlock through the T-Monile Unlock app doesn't SIM unlock your device.  

Min Min wrote:

Hello T-Mobild

...

 

Any cancelation requests need to be called into customer support.

Hello T-Mobild

My name is Min. My t-mobile account # is *********.

I have 2 lines  667-***-**** and 667-***-****. 

1. I would like to cancel one line: 667-***-****, because of my income is very low. 

2. Could you please unlock my phone network.  My phone MEI / MEID is 3572998826*********

Thank you.

Min

n******@gmail.com

You can give Customer Care a call, visit your local T-Mobile store, or reach out to T-Mobile via DM on Twitter or Facebook to cancel them.