Forum Discussion

jay92's avatar
jay92
Network Novice
4 years ago

cant Register as the primary account holder on tmobile app

hello,

im trying to. register my number as the primary account holder on the tmobile  app but i guess it locked me out because it says. “You have exceeded the number of allowed attempts. Please click Skip to continue and try again later.” how long is later ? because its been 24 hours, i changed the pin and it still says the same thing help!

  • Davefmy's avatar
    Davefmy
    Newbie Caller

    How long does this take to re-set as I have the same issue moving over from Sprint to T-Mobile …

    You have exceeded the number of allowed attempts. Please click Skip to continue and try again later.