Forum Discussion

Mariela's avatar
Mariela
Network Novice
2 years ago

change my billing for email

I want to change that the bill is sent by email
  • HeavenM's avatar
    HeavenM
    Community Manager

    Hi ​​​@Mariela Changing to paperless billing is convenient and better for the environment. Here are the steps for setting up paperless billing on your T-Mobile.com account. 

    1. Go to My T-Mobile  and log in to your account.
    2. select your name at the top right, then Profile.
    3. Go to Billing & Payments, then Paperless Billing.
    4. Under 'Select the type of bill you would like to receive' select Paperless Billing.
    5. Under 'Select how would you like to receive your Bill', select either email or text message for a reminder when your bill is ready.
    6. Click Agree & Submit.

    When you change to paperless billing, you receive a notification through email that your bill is available to view online. For security purposes, we don’t email the PDF bill directly to you, but you can log in to your account and view or download the PDF.