Forum Discussion
CitiBank has locked my card because they can't verify my phone number
I received a letter in the mail asking me to call in and verify my recent transactions, so I did and it got weird. I was told that my card was locked down (can't be used and can't access the websit...
if you have a postpaid account there shouldnt be any issues receiving short code for verifications.. im wondering if it looked at how old the account was and a flag was tossed up? if youre having issues receiving in short code contact TMO and either have them remove it from your line then re add it back on or just have them add it on if its not currently active on your account.
