crazy final bill

Tmobil is where technology does not work. they ask for devices that were sent back !!!!

they are trying to charge me for WHAT THEIR SYSTEM ERRONEOUSLY show as  not received.

THEIR SHIPPING LABEL WAS USED !! SENT TO THEM  BUT THE NAMES ARE NOT KNOWN TOP ME

WHAT IS KNOWN THEY SHIP THINGS ADDRESSED TO OTHER PEOPLE UNDER MY NAME

THEY HAVE MY ACCOUNT NAME DIFFERENT FROM MY OWN !!!

NOW THEY HAVE IT but still ask for devices