Forum Discussion

Booger's avatar
Booger
Network Novice
2 years ago

DENIED ACCOUNT ACCESS WITH DESKTOP

Hello.

Cannot seem to access Tmobile from my desktop.  I have tried chatting via my cell phone, they did

not help.  I have cleared cache/data. I have tried Google & Edge.   What is the problem.  It is very odd that I cannot go to my account to review/print out a bill or look at other plan options.

  • EricTB's avatar
    EricTB
    Network Novice

    I can access T-Mobile from the desktop, but it will NOT remember the device; it makes me send a code from the phone every time.