Forum Discussion
Dialing 1 to my voicemail suddenly asking for password?
As of this morning when I dial 1, instead of it telling me my voicemails it says "You have reached the voicemail system. If you have an account, press * then put in your 10 digit phone number."...
I fixed it. I think the last update changed the network default to block your outgoing caller id which causes the VM service not to recognize it thus the prompt to enter your cell and pass code #'s. Follow this tutorial to unblock your # https://www.t-mobile.com/support/tutorials/device/samsung/galaxy-a32-5g/topic/calling-amp-contacts/caller-id-on-off/1. Choose "always" on show your caller id, rather than the network default. This tutorial was for my phone specifically but there is a choice to change the device. It didn't work until I restarted my phone after I changed it.
