Forum Discussion

compcirrus1's avatar
compcirrus1
Network Novice
9 days ago

E911 address vs Usage address

I am reviewing my account information and notice that there are two separate addresses (E911 & Usage).  

Some questions:

  1. what are each of these addresses used for?
  2. do these addresses need to be the same or can they be different?

Thank you!

  • syaoran's avatar
    syaoran
    Transmission Titan

    The e911 address is the area where your emergency calls over WiFi would be routed to because IP addresses aren't always representative of a specific location.  Each line can have its own e911 address

    Your service address is usually your billing address. 

    They can be different.  In situations where a family member is attending school away from home, serving in the military, etc.  It is always best to make sure these addresses are up to date and correct.