Forum Discussion
"Eligibility" Problems with Keep and Switch promotion
I am having the following issue and I was wondering if anyone else has encountered the same problem: I switched from AT&T after checking that my current phone was eligible for the Keep and Switch pr...
I am having the same problem. Brought over an iPhone 12 Pro Max and now after moving everything over they’re telling me my phone is not eligible. I do not have a resolution yet but I will be working with the promotion team and if necessary filing a complaint with the BBB.
