Forum Discussion
Family Account: Can not View All Lines & Devices
Since switching from Sprint to TMobile, I can not see all 4 lines and devices on my family plan on the Account page. I can only see my personal line.
How can I view and manage all lines and devices on the same plan on the Account page?
gramps28 wrote:
You need to be the Primary account holder or have your line set up by the PAH to have that access.
I was a transfer from Sprint - it’s ridiculous that I have to re-enter all 4 of the extra lines just to see what’s going on with them!
On the app, log in. Bottom right corner, click "More", then "Profile Settings", "T- Mobile ID", click "Add Phone Number" and enter the phone number of the line you want connected to your account. The person will get a code, and once they confirm, your done. Hope that helps!
You need to be the Primary account holder or have your line set up by the PAH to have that access.
