Forum Discussion
elainemt
8 years agoNetwork Novice
Friend Referrals
I added my friend as a referral and a few days later, he went to the T-Mobile store and signed up for service, porting his # and AT & T phones over. He showed the T-Mobile associate my name and t...
- 8 years ago
We really want you to be able to take advantage of our Refer-a-Friend program for sure. What's the status say when you check it? As long as you qualify and the submission was done, you should be fine.
tmo_marissa
8 years agoT-Mobile Employee
Hey there! Based on your post, it sounds like you completed the refer-er steps perfectly! The next portion of the referral program rests on the referred friend. They'd need to follow these guidelines:
Referred family and friends
If you've been referred to the Refer-a-Friend program:
- Within 45 days of your referral, activate a new T-Mobile account with at least one voice line and port-in your number from another postpaid carrier.
- Visit referral.t-mobile.com and confirm your referral.
- Maintain your new account in good standing for 15 days after your port-in completes.
As long as your friend completed those steps, then you should be good to go! Does the referral status online say "Awaiting response" or "Pending validation"?
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