Forum Discussion
How can I contact T-Mobile Corporate Office?
Can ANYONE offer any help Please!
I returned a phone per all of t-mobiles instructions. I am now being charged for said phone. Records clearly show the phone I returned was received and signed for and yet t-mobile is still charging me for the phone. I have spent over 6 hours and a month and a half on the phone being told the problem will be investigated. They are still charging me for the phone and the problem is not getting resolved. All numbers lead 611. I would appreciate any help please.
I have the same problem, I trade two phones and they only give me the promotion for one, they keep telling me that they will fix the issue but I’m still waiting since December. I have the confirmation that they received the phones. Does any of you have the problem solved?
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