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How To Opt Out Of The T-Mobile Forced Plan Migrations?
What can we do about:
Customers on specific legacy plans are set to be migrated. Below is a chart detailing which plans are affected and what plan those customers will be moved to.
| Current Plan | Plan After Migration |
|---|---|
| Simple Choice / Select Choice | Either Essentials Select or Magenta |
| Magenta | Go5G |
| Magenta 55+ | Go5G 55+ |
| ONE | Go5G |
| Simple Choice Business | Business Unlimited Advanced |
Calm down, folks. Unless you get an email or text from T-Mobile about forced migration, don’t flood the support channels just yet. Your just hobbling those who may have real support issues. This is for the most part all speculation based on some leaked internal documents, but TMO could provide some clarification as this spirals.
P.S. Here’s an update from the primary leaker…
https://tmo.report/2023/10/t-mobile-says-just-1-of-customers-will-be-impacted-by-forced-migration/
“We still highly recommend you do not contact T-Mobile to opt out unless you receive a notification of a pending plan change.”
Calm down, folks. Unless you get an email or text from T-Mobile about forced migration, don’t flood the support channels just yet. Your just hobbling those who may have real support issues. This is for the most part all speculation based on some leaked internal documents, but TMO could provide some clarification as this spirals.
P.S. Here’s an update from the primary leaker…
https://tmo.report/2023/10/t-mobile-says-just-1-of-customers-will-be-impacted-by-forced-migration/
“We still highly recommend you do not contact T-Mobile to opt out unless you receive a notification of a pending plan change.”
anyone ever get the email about the migration yesterday? I didn’t.
I tried to use chat in the app to opt out on Sunday. After 3 hours it disconnected me.
So much for being an “uncarrier”….
candra72 wrote:
@fireguy_6364 hmmm read your contract and migration is not something people has agreed on to begin with. anyway moving on...
Actually Tmobile can except for the price lock plans according to the contract most people signed without reading.
https://www.t-mobile.com/responsibility/legal/terms-and-conditions
@fireguy_6364 hmmm read your contract and migration is not something people has agreed on to begin with. anyway moving on...
candra72 wrote:
what is the point of this migration? sounds like a lawsuit to me.
so no clue what the point of the migration is so auto lawsuit? Merica
what is the point of this migration? sounds like a lawsuit to me.
Just got through to opt out. John was very pleasant, he reported 9000 calls coming in and one call center is down.
So, we don’t have to opt out before tomorrow 10/17/23? Been on hold for an hour so far.
Give the initial rush to subside and try back in a week or so. There's plenty of time to opt out.
