Forum Discussion

lauraersoy's avatar
lauraersoy
Network Novice
6 years ago
Solved

How to receive QR Code for eSim?

Hi! I recently purchased a pre-paid eSIM for my iPhone XS Max, and I was able to successfully set it up and activate it. However, after a week abroad and having my phone on airplane mode and expe...
cellular data
esim
prepaid
prepaid esim
second line
  • tmo_chris's avatar
    tmo_chris
    6 years ago

    Hey @lauraersoy

    We are going to need to assist you with this over the phone so we can get your line converted. Please call us when you have a moment.

Lebrao's avatar
Lebrao
Network Novice
5 years ago

Hi! I do have the same issue here, i accidentally removed the e-sim profile and can’t add the T-Mobile Phone number again! Is there any way to receive an QR Code associated to my T-Mobil account to reinstall a second line?

Thanks!