Forum Discussion
I wanted to know how to check to balance to the virtual Prepaid Mastercard I received when I switched over to T Mobile
Virtual Prepaid Mastercard - how to check the balance of the card
serenitysins wrote:
Is there a way to transfer funds to a checking accounts? Also, card has been activated and pin has been set but no luck with using the cards. Have tried online bestbuy, target, ebay, etc. Any advice anyone?
From what I have been reading, the cards can only be used now at T-Mobile. Conflicting statements in the Terms and Conditions for MyPaymentVault and North Lane.
Is there a way to transfer funds to a checking accounts? Also, card has been activated and pin has been set but no luck with using the cards. Have tried online bestbuy, target, ebay, etc. Any advice anyone?
Dr. Jamezhill wrote:
I spent many hours trying to find this info online. Finally, I spoke to a T-Mobile rep who helped me. This is where you go to get the info: https://login.northlane.com
This is the site to check your balances. It is no where to be found on T-Mobile.
Pperfect! Thank you!
what if I have a few dollars left on card? How I can use that? Any ideas?
The number 1-800-439-9568 worked for me to check the balance. Sort of convoluted that I had to find out about that here in this chat and that this wasn’t provided when I got the virtual card. Almost like T-mobile is trying to make this process of getting money back harder than it needs to be.
way2cool4you wrote:
How long did it actually take for y’all to get cards? It has been about a month for me and so far nothing.
It took almost 2 months for mine to come in. And they still owe me one more.
FFS this virtual card stuff SUCKS. I dont have my card number to even use it and trying to get it SUCKS!!!! Long story short once you get it write it down and DONT lose it. I cant even log in on the North Lane site to access it either.
The 800 number did not work for me but texting Bal to 7283 did! Thank you!
Customer service says you can check your debit card balance by texting the word “Bal” to #7283
Thanks, I have called once already. I will try again. It really shouldn’t take this long.
