Forum Discussion
International Wifi Calls
What you're doing | What you're charged on Wi-Fi Calling |
---|---|
| If you have an unlimited plan:
If you have a plan without unlimited, calls and messages count against your plan limits. |
Calling to international (non-U.S.*) phone numbers | When you're in the U.S. Wi-Fi calls placed to other countries are subject to your plan's long distance charges. Check stateside international rates for long distance fees. When you're outside the U.S. (international roaming) If you have an unlimited plan:
If you don't have an unlimited plan, calls to other countries are charged at World Class Calling rates. |
Sending messages to international (non-U.S.*) phone numbers | When you're in the U.S. Messages sent while connected to Wi-Fi Calling are subject to your plan's long distance charges. Check stateside international rates​ for long distance fees. When you're outside the U.S. (international roaming) When in a Simple Global country​, messages are not charged for roaming. When on a cruise ship/ferry network, airline (in-flight) network, or any countries not on the Simple Global list, sending message to any countries not on Simple Global costs $0.50 for roaming. |
Data or Internet usage | Nothing. Data usage over Wi-Fi doesn't use the T-Mobile network. We don't see it or charge for it. |
Connecting through a VPN | A Virtual Private Network (VPN) connects you securely to a network of other computers. While connected, your Internet usage goes through that network, wherever it's located. When VPN connects your device to another country the first time, you'll receive a standard Welcome SMS, and you must enable data by dialing #RON#. Even if you're in the U.S. or a Simple Global country, you may be charged World Class rates. |
https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile
If the call was international originating from the US, the best thing to do would be add Stateside International to your plan. Please note that Stateside only covers calls made over cellular and WiFi calls will be charged at the normal rates.
Hope this helps clear everything up!
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