Forum Discussion
bknobiastate
4 years agoNewbie Caller
iPhone T-Mobile App issue
Hi everyone, When using the t-mobile app after signing in an error page keeps popping up. It says “Sorry, Something went wrong. We weren't able to process your request at this time. Please try again...
jadelyla
4 years agoNewbie Caller
Hi everyone I may know the solution!
I had this problem all of a sudden two days ago, took it to t-mobile they did every single thing they could and could not fix my phone. Then I took it to apple, and immediately he knew what was wrong because he said he had 3 customers within the last 24 hours come in with the t-mobile carrier with the same problem I had.
How he fixed it is I logged into my t-mobile account, went to restrictions, and he said he thinks there was a problem where t-mobile or whoever has accidentally switched the restrictions to high. when I switched it to no restrictions my phone was perfectly fine again! I was so relieved. Hope this works for you guys as well.
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