Forum Discussion
Loyalty a one-way street
I’ve been a loyal customer for many years and mostly happy customer too even though there have been hiccups in service coverage. I just loved the quick and efficient customer service, and how the my ...
Lately, I’ve been having similar issues with T-Mobile’s customer service mixed messages, incorrect information my opinion out and out lies. I do tried to upgrade my phone from a 13 promax to 14 promax and get the pro on T-Mobile every time I talk to customer service more who have to be jumpy through. T-Mobile customer service needs to be second to none not anymore one hand doesn’t know what the other hand is doing in the hand that doesn’t know what he’s doing. Doesn’t know what to do Next. I’ve been with T-Mobile for almost 4 years. Now I’m beginning to wonder if I will make four years and if it would even be worth it.
