Forum Discussion
Missing calls and texts in or out from my T-Mobile usage and phone records reports...
I have a problem with T-Mobile not having accurate phone records and showing inbound or outbound calls to include text messages. I can’t locate certain calls coming in or made to include text message...
I didn’t see any responses, so let me ask the same question again… from my original post 4 days ago, and I see 49 reviews, is any T-Mobile customer(s) having the same problem as I outlined on usage details not being reported on any data reports? Not specific to Sumner County, TN, but anywhere in Tennessee possibly. I’m trying to figure out, is this localized, regionally or just a T-Mobile problem, and them not reporting usage details in general.
Thanks again!
In Minnesota having the same issue. Even called.
I am having the same issue.
Lmac, thanks for the response and this issue of no usage details for incoming, outgoing calls or text message show on the T-Mobile usage reports. Can you describe the problem you are having in more detail?
Thanks
The “Messages” usage log in the T-Mobile app does not reflect the actual usage activity. In fact, most of the actual text usage is missing from the T-Mobile log. This just began about 3 months ago.
