Forum Discussion

motbart68's avatar
motbart68
Network Novice
4 years ago

Netflix email/password keeps getting changed

I have t-mobile integrated with Netflix account.  In the last couple of weeks, when I sign in to Netflix it is prompting for the PW, I enter the pw and it responds it is the incorrect PW.  When I go into reset the PW the prepopulated email address is incorrect and has also changed multiple times, see screenshot.  I also removed the netflix/t-mobile integration and re added and the same thing happened again, however the email address had changed again.  Where has my account been compromised and how do i correct this? 

  • Knight283's avatar
    Knight283
    Network Novice

    Same thing has happen to me twice now in 2 days. Only device connected was 1 Samsung TV

  • tomwil's avatar
    tomwil
    Bandwidth Buff

    Have you shared your Netflix account with anyone else?

    motbart68 wrote:

    Where has my account been compromised and how do i correct this? 

     

    Have you shared your Netflix account with anyone else?