Forum Discussion

Jcbullington's avatar
Jcbullington
Network Novice
2 years ago

Netflix

I have two lines of Magenta® 1.0 Unlimited 55, am i eligible for Netflix on us?  I do not see it under add ons.

 

  • fireguy_6364's avatar
    fireguy_6364
    Modem Master
    2 years ago

    https://www.t-mobile.com/tv-streaming/netflix-on-us?icid=MGPO_TMO_U_21TVISION_LZ9169WHJAJZGPD7529745

     

    their promo changed. different plans now if im remembering right

     

    Activate your Netflix subscription.

    Step 1
    Log in to your My T-Mobile account on the web or the T-Mobile app to redeem this offer on eligible plans.

    Step 2
    Select ACCOUNT, then ADD-ONS next to the Primary Account Holder’s line.

    Step 3
    Select MANAGE DATA & ADD-ONS, then SERVICES to select your desired Netflix add-on. Continue to follow the prompts to link an existing Netflix account, or to create a new Netflix account and link it to your T-Mobile account.

     

    Offer subject to change. Receive Netflix Basic (1-screen, up to $9.99/mo. value) while you maintain 1 qualifying Go5G Plus or Magenta Max line or 2+ qualifying Go5G or Magenta lines in good standing. Receive Netflix Standard (2-screens within a household, up to $15.49/mo. value) while you maintain 2+ qualifying Go5G Plus or Magenta Max lines in good standing. Netflix account & compatible device required. Alternative discount toward different Netflix streaming plans may apply. Not redeemable or refundable for cash; cannot be exchanged for Netflix gift subscriptions. Cancel Netflix anytime. Netflix Terms of Use apply. 1 offer per T-Mobile account; for existing Netflix members it may take 1-2 bill cycles during which time you will continue to be charged separately for any existing Netflix account. If you link an existing Netflix account to this offer, terminating the qualifying line(s) will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details.

  • Mona_Lee's avatar
    Mona_Lee
    Network Novice
    2 years ago
    Jcbullington wrote:

    I have two lines of Magenta® 1.0 Unlimited 55, am i eligible for Netflix on us?  I do not see it under add ons.

     

    I have Magenta too and signed up for 2 lines.  I wasn't using the 2nd line now the 2nd line is gone they say I never had it and yet I've been paying their promo $27.50 x 2 lines= $55 per month, but with the auto pay $5 discount. So $50/mo.  I don't have the 2nd line now and was told it got cancelled! I don't have the free Netflix either now. They say, because I don't have 2 lines. I know I had 2 lines  and Netflix, unlimited talk text data because that's what I purchased a couple of years ago.  I have a screen shot from the promo stating  Magenta 55+ $50 with auto pay, includes 2 lines, each line $27.50 and Netflix on US!  They are denying the promo ever existed.  I have the proof that this promo did in fact exist and I bought it.  I've been paying for the 2 lines so I could get the Netflix. They never had a promo for Magenta 55+ for 1 line $55. They did have the Essential 1 line for $40 but Netflix wasn't included.  I know what I signed up for and I had 2 lines and free Netflix.  What the heck can I do about this?