Forum Discussion
Online bill pay issue
Tried to pay online yesterday and today, but site has issue. Cannot add a payment method on the bill pay page. This is what it says “Something went wrong !!”. please fix the problem.
I am having the same exact issue now for a few days. However, while I wait patiently for T-mobile to fix this inside website issue with their payment method button, I found I could pay my bill by logging out of the website, and going to initial Login page and paying as a Guest. The payment method button works in there.. Hope that helps some… But T-mobile needs to get this fixed.
