Forum Discussion
Outside of Country - Need Email or Customer service number to reach out
Hello All,
I put my account on hold from September 2021 to September 2022, and I have informed the customer support representative, who assisted me in putting the account on hold while I was away. So far, I've been paying $17.00 a month to keep the account suspended, and now I see you've started billing me the regular bill since last month. I'm not sure why we have to call and remind Tmobile every time, and they never do what they say, and the customer suffers as a result. This has always happened, and I've been with the company for the past 14 years. Please examine my account and revert back to the services I had before emailing me.“Bhaviksodha@gmail.com”. And also provide me an international number to reach at or email address.
Thank you,
Bhavik Sodha
https://www.t-mobile.com/contact-us
International Callers
Call: 1-505-998-3793There is no e-mail address for Customer Care. You can reach out to the T-Force Team via Facebook or Twitter though to try and help you. Be aware though, there is a maximum amount of time you can suspend your account for.
https://www.t-mobile.com/support/account/suspend-or-restore-your-line
How often can I suspend a line, and for how long?
You can suspend a line twice in a 12-month period. Each suspension can last up to 90 days.
