Forum Discussion

Cbetho's avatar
Cbetho
Network Novice
4 years ago

Paramount + account access

I'm trying to manage my paramount + account thru tmobile and I can access it. When I try and log in I get I need to access the account thru tmobile. Anyone know how? TIA

  • 76ERA's avatar
    76ERA
    Network Novice

    This screenshot suggests that subscribers of Paramount + through T-Mobile to manage their subscriptions using their T-Mobile account. 


     

     

  • tomwil's avatar
    tomwil
    Bandwidth Buff
    Cbetho wrote:

    It says that I need to access my account thru tmobile. I cant access my account thru paramount +

     

    Any chance you can show us a screenprint of that message?

     

    I’ve accessed my Paramount+ account via computer browser, phone app, and tablet app, successfully.  Wonder if your account was not fully set up when activating with T-Mobile code?

     

  • Cbetho's avatar
    Cbetho
    Network Novice

    It says that I need to access my account thru tmobile. I cant access my account thru paramount +

  • tomwil's avatar
    tomwil
    Bandwidth Buff
    Cbetho wrote:

    I'm trying to manage my paramount + account thru tmobile and I can access it. When I try and log in I get I need to access the account thru tmobile. Anyone know how? TIA

     

    You access and manage your Paramount+ account through Paramount+, not T-Mobile.