Forum Discussion

jeffvizcaino's avatar
jeffvizcaino
Network Novice
7 years ago
Solved

Phone stolen, how do i lock sim card?

My phone was stolen last night and I am currently in Europe, I can't access My T-Mobile because the they are "implementing PIN/Passcodes as an additional security measure." and only offer a text ...
stolen phone
stolen sim card
  • tmo_chris's avatar
    tmo_chris
    7 years ago

    @hobbit and @syaoran

    We recommended T-Force because the OP is out of the country and without a phone. If you have the same issue as the OP but are in a position to call us, or team of experts folks over the phone are more than able to assist you with any account related issues.

gramps28's avatar
gramps28
Router Royalty
7 years ago

Contact T-Force through Tmobile's Facebook page via messenger and report the phone as stolen then ask them about options of restoring your service while out of the country.