Forum Discussion

fsacco's avatar
fsacco
Network Novice
3 years ago

Receipt Availability

Is there any way to currently get a receipt for bill payment without going into a T-Mobile store?

  • fsacco's avatar
    fsacco
    Network Novice

    Their billing is still down apparently. Going on a week now from the date I paid, no text receipt and was told 24-48 hours or go to a T-Mobile store to get a printed out copy. This is ridiculous. 

  • gramps28's avatar
    gramps28
    Router Royalty

    Are you prepaid or post paid account.  Tmobile doesn't offer detailed billing for prepaid accounts.

  • syaoran's avatar
    syaoran
    Transmission Titan

    You should be able to find and print your payment history in your my.t-mobile.com account.