Forum Discussion
records missing from text usage report
I was just checking the usage on my account and noticed some inconsistencies. I found that the records for many text messages are missing. I have 8 lines on my account (large family) and there are ma...
syaoran wrote:Texts and calls made over WiFi will not show up in your usage unless those calls or texts have a charge associated with them.
Not true, calls and messages over WiFi do show up in my call and text logs. T-Mobile literally misses texts randomly and doesn’t log them, I’m having the SAME issue as the user who wrote this message for years and I’ve contacted T Mobile about it multiple times and they can never come up with a solution. Most times they say they will call me back after they investigate the issue further and NEVER do. It’s ridiculous!
