Forum Discussion

Hyphen's avatar
Hyphen
Network Novice
4 years ago

Switching phones

I just received my new phone in the mail. Do I need to go instore or order a new sim card to activate it, or can I just switch the sim card from the old phone into the new phone.  I would ask support but I cant call a the moment, live chat is either down or broken for me, and I do not have Facebook or Twitter. 

  • Noah0473's avatar
    Noah0473
    Network Novice

    My father passed away in February, he had a new Iphone 15. I have a Iphone 11 which is currently on its last leg. Can I switch my number to his phone?

  • Sammylee1's avatar
    Sammylee1
    Network Novice

    Just put T-Mobile sims card in my at&t phone need help 

  • Hyphen's avatar
    Hyphen
    Network Novice

    I am switching from a Samsung S9 to a Nokia 8.3, Both are Android. 

  • Just moving your phone service from one phone to another is easily accomplished by transferring the SIM from the old phone to the new one. Moving the contacts, photos, messages, data & apps can be a bit of a chore and may be worth a trip to the store. In part it depends on if you are staying within the same ecosystem (e.g. Apple->Apple or Android->Android). Moving from like-to-like is not difficult; only time consuming. I recently helped my brother move from an iPhone 6S to an XR. It took about an hour of the phones talking to each other with occasional user prompts for action. I’ve moved Android-to-Android and it’s about the same. There are helped apps to make it easy. 

    It might help if you told us what type of phones you have.