Forum Discussion

dezdigi's avatar
dezdigi
Newbie Caller
7 years ago
Solved

Visual Voicemail Not Working Due to Pin Entry Issue

I have recently switched to Tmobile and found that my Voicemail was still being recorded after a missed call, but I couldn't access any of the voicemail messages.  I just downloaded Visual Voicem...
  • magentatechie's avatar
    magentatechie
    7 years ago

    Hello, the #793# is used from your phone's dialer.  It sends a short code that automatically resets the PIN to the last 4 digits of your phone number.

Garrett_B's avatar
Garrett_B
Newbie Caller
4 years ago
Lui wrote:

The top description indicates the problem is solved. It is not. I anyone trying to fix the problem?

I think I figured it out. I was having this issue as well. Go into the Visual Voicemail app info, and then go into the storage and cache. Clear both of them out. Then, relaunch the app. This solved the issue for me.