Forum Discussion

Yo_Big_Tony's avatar
Yo_Big_Tony
Network Novice
4 years ago

Activate new phone for replaced device

I am in need of information on how to accomplish the following;

 

Current device is a Galaxy S9 on line ending in 8374

Recently received the upgraded phone S21.

I want to activate the S21 on the same line 8374 and replace the galaxy s9.

 

Is it possible to do this online or do I need to call in?

  • gramps28's avatar
    gramps28
    Router Royalty

    To add on if you want to use the new R sim and you're on a post paid plan you can change the sim card from your Mytmobile account.

  • syaoran's avatar
    syaoran
    Transmission Titan

    Devices don’t need to be activated!  Just remove your SIM from your old device and put it in the new one.