Forum Discussion

kecupII's avatar
kecupII
Network Novice
2 years ago
Solved

Family Allowances

Using family allowances I used to be able to turn sons phone off when needed, not just data, but made it where he couln’t use phone at all at night. I can turn data and wifi off but need to make it w...
  • HeavenM's avatar
    2 years ago

    Hey there @kecupII Our Family Allowances page on T-Mobile Support shows that you should still be able to set timeframes where the phone cannot be used except to contact always allowed numbers. 

    You should be able to follow these steps. 

    1. Access Family Allowances from My T-Mobile or the T-Mobile App. (the support page I shared has a link to get you there quickly 😁)
    2. Select the name of the line that you want to change.
    3. Select Schedule.
    4. Select the time of day that you want to block.
    5. Select Save.