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Galaxy S20 all pictures and video coming as "Large file available, click to download/play"
Starting this afternoon all pictures or videos that have been sent to me have come in as “Large file available, click to download/play” regardless of file size. Is there a way to fix this? I have a galaxy S20.
Don’t know if it matters, but I am behind on my bill with a payment arrangement in place.
FIXED: I have two Galaxy S8’s. One started having “arriving as large file available click to download” two days ago. Probably a bug. Go to Settings, APPS, Messages settings, Chat settings, Multimedia Limit. Click “Automatically accept all”, THEN click automatically accept files less than 9765 MB in size. Click back and forth a couple times. Leave it on accept files less than 9765 MB in size. Restart phone, don’t shut it off, RESTART. If that doesn’t fix it, also go to Apps, messages, storage, Click Clear Cache and then Restart the phone.
lagray77 wrote:
I am having the same issue with my Galaxy S21. Tried all the suggestions and it still isn’t working. Is there anyone from TMobile looking into this?
which texting app does the S21 use? if its the Samsung one try a different texting app to see if the problem is the app itself.
I am having the same issue with my Galaxy S21. Tried all the suggestions and it still isn’t working. Is there anyone from TMobile looking into this?
Same problem. Tried all the suggestions. Still not fixed.
Same problem no fix.,only on one phone. Don't think there is a fix to this just an intermitten glitch that might be around for a while.
I'm having this problem for days, tried all the tips others suggest here, no fix. My wife has the exact same phone and setup, hers is fine
I tried clearing cache earlier and that didn’t fix it, but I did not think to add restarting. I also tried changing the multimedia file limit to “accept all” and it’s still set that way. I didn’t switch between that and the 9765 MB limit a few times, just left it on “accept all”. I just now restarted the phone and the problem seems to be gone. Hopefully, it’s fixed now.
FIXED: I have two Galaxy S8’s. One started having “arriving as large file available click to download” two days ago. Probably a bug. Go to Settings, APPS, Messages settings, Chat settings, Multimedia Limit. Click “Automatically accept all”, THEN click automatically accept files less than 9765 MB in size. Click back and forth a couple times. Leave it on accept files less than 9765 MB in size. Restart phone, don’t shut it off, RESTART. If that doesn’t fix it, also go to Apps, messages, storage, Click Clear Cache and then Restart the phone.
Chat for Google Messages uses RCS. That is a whole other mess. Have you tried disabling RCS to see if that solves your issue?
“MMS” is probably not the correct word. Her problem is in chat using the Google message app. In that the multimedia limit it 9765MB.
T-Mobile's maximum MMS size is 1000kb.
