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Group text error: Message not sent:unsupported content
Trying send a group text (50 recepients) using Google Messages. Get above error. Can send successfully to a single person AND can send to 25 people. Get error when trying to send to all 50. Message contains text and a link.
Contacted support. Agent said, “It’s a problem with Google Messages.” Checked the internet. Google support says Messages allows over 100 recipients, suggesting it’s NOT a Google Messages problem.
T-Mobile says it’s not their problem.
Anyone know the truth?
https://www.t-mobile.com/support/plans-features/consumer-versus-non-consumer-text-messaging#steps1
seeing as how you are trying to send to 50 people you might look over the provided link and see if its putting you into a different catagory of user..as in if you are trying to send to 50 people some political link then you just turned into a non consumer.
Types of messages
The wireless industry classifies text messages into two categories, consumer and non-consumer messaging. Each of these types of messages has its own route on the T-Mobile network.
Consumer messaging
These types of messages are sent by individuals directly to other people from their handsets. Consumer messages travel through SPAM filtering systems meant to block non-consumer messages our subscribers did not request, especially those messages with fraudulent or other harmful intent.
Non-consumer messaging
All other messages are non-consumer messages. Examples of non-consumer messages include:
- Two-factor authentication codes
- Account notifications
- Marketing messages
- Billing related messages
- Messages with transportation and delivery services
- Political messages
For these messages to reach our customers they must be part of an approved campaign. They are subject to ongoing compliance and monitoring obligations. There is often a fee associated for those who want to deliver a non-consumer messaging campaign to our customers.
https://www.t-mobile.com/support/plans-features/consumer-versus-non-consumer-text-messaging#steps1
seeing as how you are trying to send to 50 people you might look over the provided link and see if its putting you into a different catagory of user..as in if you are trying to send to 50 people some political link then you just turned into a non consumer.
Types of messages
The wireless industry classifies text messages into two categories, consumer and non-consumer messaging. Each of these types of messages has its own route on the T-Mobile network.
Consumer messaging
These types of messages are sent by individuals directly to other people from their handsets. Consumer messages travel through SPAM filtering systems meant to block non-consumer messages our subscribers did not request, especially those messages with fraudulent or other harmful intent.
Non-consumer messaging
All other messages are non-consumer messages. Examples of non-consumer messages include:
- Two-factor authentication codes
- Account notifications
- Marketing messages
- Billing related messages
- Messages with transportation and delivery services
- Political messages
For these messages to reach our customers they must be part of an approved campaign. They are subject to ongoing compliance and monitoring obligations. There is often a fee associated for those who want to deliver a non-consumer messaging campaign to our customers.
I was mistaken. The message(s) sent to the 25 recipients just bounced back about an hour later.
