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Not registered on network
I transferred all of my data to my new Samsung A20. When I try to make a call or text it says Not registered on Network.
We're you able to try syaoran's suggestions? We also have some additional steps to try here: Signal issues / no service troubleshooting | T-Mobile Support
odds are because that tower is so close even if its having some issues its probably still showing as the strongest signal and keeping you there instead of kicking you to the next closest tower.
only guessing here..if its a 4G only phone then the 5G side should have zero affect on you since most others would be connecting to the 5G side and not the 4G side..
was your phone purchased from TMO or brought in from elsewhere?
