Forum Discussion

Barbaradenise's avatar
Barbaradenise
Network Novice
4 years ago

phone keeps shutting off

Is anyone else’s phone just keeping cutting off for no reason. Or the screen goes blank. Please Help

  • JLHawk's avatar
    JLHawk
    Network Novice

    I have a REVVL V. Two weeks old. It has randomly shut off 3x. It locks up on pink screen with TMobile insignia. Got to hit power button 5-6 times to get it to reboot. Thanks

     

  • agreed..by “screen goes blank” do you mean the phone just up and shuts off or the screen goes to sleep and you must click a button or the screen to wake it back up? and by “cutting off” do you mean it turns off or you lose signal?

  • Ric221's avatar
    Ric221
    Bandwidth Buddy

    More info is needed. What type of phone are you using? Is your phones software up to date? How long has this been going on?