Forum Discussion
why do Securus calls not come through?
I have lately been having problems receiving calls from a jail using Securus. I do not receive calls at all the call doesn't come though it won't even ring. The Securus account has funds and is able ...
Same issue here with Securus, Tmobile, I have a S23 and my son has an iphone, calls go through to him no problem, he is able to press 1 to accept the call. My phone gets a call and I can answer but when I press 1 it doesn’t connect. Serious issue! Since they switched to Securus it has been a nightmare with Tmobile! I am also ready to switch as a friend had the same issue and went to Cricket and no issues. Sucks to be a customer for so long to have to switch after almost 20 years with Tmobile!
Added stress to an already stressful situation~
