Forum Discussion
Incoming phone calls say they are from Canada even though they are US calls
For the last week or so, all incoming numbers are displayed on caller ID as originating in Canada, but I can tell they are local USA numbers. How can I fix this?
- stellafowl23Network Novice
You can check the number at https://www.datacorelookup.com/
- cherbear627Newbie Caller
Same with me; local (from within the US) calls—spam or known callers—saying it’s coming from Canada.
T-mobile, this is clearly an issue from your end as it popped up for many of us without us changing anything on our ends.
Fix, please, soon. Thanks.
- bjdNewbie Caller
All calls local and out of state show Canadian location but afterwards in recent calls it shows as actual number. What’s to be done as I am subject to spam calls or missing important calls.
- mjenkinsNetwork Novice
This is happening to me as well. Been about a week or so. Whats going on?
- magenta7568950Newbie Caller
Yeah same thing happening to me. Calls from all over the country, all showing up as Canada. Using a iphone 12 pro max
- DubC81Network Novice
I’ve also noticed this the past couple of weeks. I missed some work calls, a contractor calling me and unfortunately once I caught on the one I did answer was a solicitation. All were saying from Canada. iPhone 11 user.
- AbhiNewbie Caller
I have the same issue, I was not answering calls thinking they were SPAM as the caller Id kept showing them as Canada, but there are genuine calls from New York, Texas and other parts of the US.
when the call is done and I look at the call history it correctly displays the state. And now I have to call back.Its very annoying. Please fix.
- dangergingerNewbie Caller
I am also having this issue. All incoming calls show origination from Canada. I have not received any calls that are actually from Canada. This occurs for every phone call I receive.
- Deb_IPhoneNewbie Caller
For about the last 2 weeks my inbound calls show a local number identified as coming from Cat Island Canada. I had initially assumed it was a scam artist spoofing a local number and let it go to voicemail.
These incoming calls are actually individual potential customers who live near me. They are NOT businesses that use a call center but regular homeowners looking for some projects to get done.
THIS ISSUE IS COSTING MY BUSINESS MONEY!
I called 800-937-8997 TECH SUPPORT for help. Went through the verification process. The woman said there is no known issue and I have now been on hold 19 minutes while she “checks with someone else”.
- loririchhNewbie Caller
Same issue for me, all calls say coming from Canada. I’ve missed some calls because I assume these calls are spam and don’t answer them only to find out they are calls from local businesses.
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