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DO23's avatar
DO23
Newbie Caller
2 months ago

Lie Lie Lie

33 years 26 with Sprint 7 with T-Mobile. 

How dare you treat seniors with such disregard.

Notified me today of a $5.00 per line increase, April 1st—NO warning, BREAKS PROMISE. Don't they realize many seniors are on fixed income.  T-Mobile did NOT keep its word regarding my plan.   I T-Mobile's 55+ Plan IN 2018 which GUARANTEED that the rate would NEVER increase while I had this plan. T-Mobile broke the agreement by raising my monthly fee by $15. 

Total BS. Time to change and you lost a customer of 33 years over your $5 per line increase. 33 years UNCARRIER NO LONGER CHANGE TO  LYING CARRIER.  Boy we could sure use John back he was a man of his word.

  • guzu's avatar
    guzu
    Newbie Caller

    I assumed it was an excellent scam text message that almost got me.