Forum Discussion

Looking_For_Ano's avatar
Looking_For_Ano
Newbie Caller
4 years ago

Why is T-Mobile service slow?

I switched to T-Mobile 2 years ago and it was great. I broke off from my family’s verizon plan to start my own. The coverage was about the same then so I saw no difference in speeds or pockets of dro...
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formercanuck's avatar
formercanuck
Fiber Fanatic
3 years ago

Depends on a few factors…

  1.  Capacity and upgrades - not all sites have been ‘upgraded’ to 5G UC.  Many on just 5G will actually perform better on just 4G LTE.  Eg.  Today at an ideal spot, 4G LTE only… 400Mbps.  5G (no UC), 100Mbps.  At home, similar  - 4G LTE ~100-200Mbps, 5G ~ 10-100Mbps (100Mbps is when 5G fails).
  2.  Many Sprint customers coming over as their sites are decommed
  3. Location - location - location.2 blocks from UC, with +500Mbps gives me ~5Mbps.

I’d recommend attempting to disable 5G.  Note: I have similar issues with AT&T, where 4G LTE outperforms  5G + LTE