Forum Discussion
Geeni camera
I just got T-Mobile's 5G wireless internet about a week ago hooked up my tvs, phone, laptop just fine have a strong connection however I have a small geenie camera in my apartment that I use to watch...
Your problem is pretty common among T-Mobile Internet users. This usually fixes the problem.
Try adding a new WiFi network for the camera. Use the T-Mobile app and tap the Network tab on the bottom, then the “+” button on the lower right. Create a new 2.4 GHz WiFi network with a unique name (SSID), just for your camera. Make sure the WPA type is WPA/WPA2. This is different from your main network which, by default, is WPA2/WPA3. Also, make sure the Hidden switch is set to the Off position. Scroll down and tap Save. Your gateway will restart.
Once the gateway is back up, go to your camera’s setup page and clear out all of the information you originally entered for its setup and then create your wireless connection to your new WiFi network.
Good luck!
