Forum Discussion
How do I connect tmobile home internet to AT&T Uverse TV
I have UVerse TV and Comcast Internet. I just switched to TMOBILE Home Internet, but cannot figure out how to connect Uverse TV to the TMOBILE home internet.
I have an AT&T Gateway that has to connect to Tmobile.
I connected it to the coaxial cable in the wall and to Tmobile via the ethernet cable.
It does not work.
I forgot to mention that AT&T no longer calls its service AT&T TV, it’s been rebranded as DirectTV Stream.
rockstr wrote:
I believe U-verse is a service that’s only offered via AT&T’s own internet service (DSL or fiber). If you no longer have the AT&T service, then you’ve lost U-verse. Even if you start AT&T internet again, you may not be able to get your old U-verse service. AT&T discontinued that recently and replaced it with AT&T TV--old customers could keep U-verse, but new customers have to use AT&T TV.
OK, I need to correct part of my answer. It is possible to have U-verse TV over another ISP (as were doing via Comcast). I lost U-verse TV when I cancelled AT&T Internet service, because they cancelled both services (TV and internet). When I cancelled AT&T Internet, the agent who helped me told me I couldn’t keep the U-verse TV. He apparently was either misinformed or misleading me. If you kept your U-verse TV account current and they haven’t cancelled it, you should, theoretically, be able to use it with T-Mobile Home Internet. I’d contact AT&T customer service to have them help you get it connected again.
As far as I can determine, you should leave the AT&T gateway hooked up exactly as you had it before, and all you should change is to disconnect the ethernet cable going into the Comcast gateway from the AT&T gateway, and plug that into the T-Mobile gateway, taking the Comcast gateway out of the system. Essentially, you’re just replacing the Comcast box with the T-Mobile box. Everything else should have remained as it was. It sounds like you may have changed more than just that. AT&T ought to be able to help you figure it out.
Hi there,
Just wondering if you were able to connect? I just cancelled my AT&T internet and have tmobile internet.
Thanks so much :)
I believe U-verse is a service that’s only offered via AT&T’s own internet service (DSL or fiber). If you no longer have the AT&T service, then you’ve lost U-verse. Even if you start AT&T internet again, you may not be able to get your old U-verse service. AT&T discontinued that recently and replaced it with AT&T TV--old customers could keep U-verse, but new customers have to use AT&T TV.
