Forum Discussion
Kev_N
3 years agoNewbie Caller
Ring doorbell and T-mobile home internet
Hi everyone. I wanted to share an issue present with Ring video doorbells and T-mobile home internet. I had a ring doorbell 3 that was constantly trying to update and failing, so much that ring sent ...
Hero_J
3 years agoNewbie Caller
Hi Kev I thought you were writing my story. Mine just happen last week.
My ring door bell 3 tried to update every live view. Contacted Ring support, they sent me another one. The same problem still existed.
Ring support said Tmobile blocks certain things.
I called T mobile, was told there were no restriction on my account (Tmobile Home Internet).
Tmobile just told me that the device is not compatible with their internet, which doesn't make any sense.
I took the door bell to another house with different ISP, it resolved the issue.
I was going to change my other house to T mobile ISP, but now I change my mind because I uses many ring devices.
I will get rid of this Tmobile Home Internet if the issue is not fixed and present in the future.
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