why so slow???

DCost wrote:

Why are my internet speeds so embarrassingly slow??? Tech tickets, trouble shooting, excuses, everything other than a fix. I’m not talking slightly slow, I’m talking dead in the water to even watch standard def TV. I have speed test data and T-Mobile has no interest in seeing them. 

 

I have the same problem. Averaging 2 mbps. The only help they offer is resetting your network but it does nothing. I've been with T-Mobile for years and this is the first time Ive thought about switching carriers.