Forum Discussion

Philipjr1977's avatar
Philipjr1977
Network Novice
4 years ago

wifi home internet password

I have 5g gateway home internet. When trying to hook up to wifi it's asking for password. Where do I find it

  • @Genesis, in the TMO HI app open the “Network” tab. Under “Update Network” you will see a field called “Wi-Fi network password (Key)”.  There you can change your Wi-Fi key.

  • Genesis's avatar
    Genesis
    Network Novice

    I would also like to know how to change the network password.

  • I put in the password but it doesn’t work I don’t know what to do 

  • maxoom's avatar
    maxoom
    Newbie Caller
    magenta9059553 wrote:

    There is no such password on the ARC KVD21 Gateway.

     

    I have one, it’s on there. Take a pic of that label with your phone, then zoom in on it.
    Once you get in, you need to change it.

  • tomwil's avatar
    tomwil
    Bandwidth Buff
    Philipjr1977 wrote:

    I have 5g gateway home internet. When trying to hook up to wifi it's asking for password. Where do I find it

     

    On a white label attached to the bottom of the Nokia gateway, or the black label on the side of the Arcadyan gateway near the connections.