Forum Discussion
Guaranted price lock?
Part of the reason I went to T-MOBILE was because of their Guarantee that there would be no increases. Now they are increasing the price because things cost more. I understand that, but that is ex...
I've been happy with T-Mobile for a few years now, and thought I was with an ethically operated company. I've had no reason to complain. However just today I also received a text that in 2 weeks they are increasing my price. But when I signed up I was promised a guaranteed rate of $70 per month for 2 unlimited lines on Magenta for 55+ and promised the rate will not increase. Now according to the text message, T-Mobile wants $10/month more than the guaranteed rate. Sorry, the price increase and therefore the change in terms is not acceptable. Do I trust T-Mobile?
No this isn’t right!! Contact the ftc
