Forum Discussion
SIM Unlock
I have put in a request about 7 days ago to unlock my IPhone 13. I am a T-Mobile prepaid customer and, the representative stated I have met all requirements for my phone to be unlocked. Unfortu...
Because SIM unlocks for Apple devices can only be done by Apple. T-Mobile sends the requeat to Apple and it is up to Apple to complete the SIM unlock request. This can take up to 3 weeks and sometimes longer. Have you reviewed the SIM Unlock Policy requirements to make sure your prepaid account and your device meet all of the required requirements?
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
