Forum Discussion

_dc's avatar
_dc
Roaming Rookie
6 years ago
Solved

Transfer / migrate from the physical sim to eSIM

Hello! I have the physical t-mobile SIM and I want to transfer phone number to my eSIM account / to convert it into eSIM. At the moment I have two tmobile accounts and numbers, is it possible to ...
esim
prepaid
sim
tmobile
  • _dc's avatar
    _dc
    6 years ago

    I'm very happy with your (with our (T-Mobile)) twitter support; the best experience I had. They just asked information about both accounts and resolved everything.

Plink's avatar
Plink
Network Novice
5 years ago
.dc wrote:

Okay tech support resolved all the problems! Thank you guys!

I’m glad you resolved your issue but I’m looking to do the same from a SIM from and IPhone and transfer into a eSIM for a Samsung Galaxy Watch. 

So can you give directions on this?

Can it be done on the user side or does support need to be involved in the process?

If support is needed, what key words do I use so they understand what I want to do?

I would assume to simply ask, Hey can you convert my SIM from my phone to a eSIM for my watch?

But support can be stupid sometimes.

 

Thanks!