Forum Discussion
Solved
Can't find Web UI login info
I just got the home internet gateway and have been using the app, but found there is also a much more versatile web interface at http://192.168.12.1/ in my browser. I found I have to log in to manage the 2.4 and 5GHz networks, but I didn’t know which credentials to use.
I tried the default admin/admin, but thought that may not work, as I was already made to change the default admin password in the app when I set up the device SSID. I did not, however know what it wanted for “username” and tried admin, but that didn’t work. Tried my email from my T-mobile ID, but that didn’t work. Tried the phone number assigned to my gateway device, but that was rejected. Now I get the message: “web ui locked” due to all the failed login attempts.
Can anyone tell me what it is looking for in terms of username/password, so I can finally log into it?
BreBro wrote:
Can anyone tell me what it is looking for in terms of username/password, so I can finally log into it?
On the bottom of the gateway, is a white label with a QR code, that has the username “admin” and the password needed to log in.
thanks
You should definitely like this
Very good
I am trying to connect thru a browser at 19.168.12.1 and I get connection refused, I don’t even get a username password prompt
I like it
I need help with resetting my password I changed it but for some reason it’s still not letting me into my WiFi nor is it taking the actual password they gave us need help asap
I don't even know where to go to set it up. 1/10.
CliffD wrote:
I found same Home page changes mentioned by roscoask. The maintenance option is no longer available. Seems you have to use the app instead of maintaining it through this URL. I contacted customer support and they acknowledge that the screen no longer matches the users guide. No real solution offered. I guess you just have to use the app if you need to manage the network and passwords.
Wow, didn’t notice this before. I used to be able to make setting changes through the browser. Now the interface really does nothing but tell me I have an “excellent” signal and time elapsed since reboot.
I found same Home page changes mentioned by roscoask. The maintenance option is no longer available. Seems you have to use the app instead of maintaining it through this URL. I contacted customer support and they acknowledge that the screen no longer matches the users guide. No real solution offered. I guess you just have to use the app if you need to manage the network and passwords.
It looks like they dumbed down the UI to look like the app. I do not see a place to get the detailed connection status.
