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DANNY971's avatar
DANNY971
Newbie Caller
2 years ago

no internet

I'm having issues accessing the internet. I just got my 5G gateway (white) .I configured it using the mobile internet app. It shows your connection is excellent on the gateway display but when I use my phone to connect to it I get connected but no internet. What should I do?

home internet
t-mobile
  • DANNY971's avatar
    DANNY971
    Newbie Caller
    2 years ago
    nc1037 wrote:

    Have you tried restarting both the gateway and your phone?

    Yes 

  • nc1037's avatar
    nc1037
    Bandwidth Buddy
    2 years ago

    Have you tried restarting both the gateway and your phone?